Privacy & Terms and Conditions

Who We Are

Our website address is: harropandhargrave.co.nz

PERSONAL DATA WE MAY COLLECT ON OUR WEBSITE

In general, you may visit our website without providing any personal information. If you choose to contact us via our contact form, we will collect the data requested or that you have submitted. If you choose to subscribe to our email newsletter, we will collect the data requested in order to communicate with you. We may use cookies on our website, for your convenience. Cookies last for one year and do not track your behaviour, they are used to assist with making your experience faster.

If you make a payment to us via our website payment form, we will collect the information you’ve provided in order to process the transaction. We do NOT store any of the credit card information and the transaction occurs securely via a third party payment facilitator (Stripe) using SSL and other secure technology.

If you place an order with us, where relevant, we may also collect additional information that we will use to process the transaction. Sometimes this may occur offline and be subject to a separate privacy policy or contract. Please ask us if you need details.

Any information you do share with us is treated confidentially and stored securely to the best of our abilities. We will never knowingly sell or share any information to any unauthorised third parties.

OTHER DATA WE MAY COLLECT ON OUR WEBSITE

We may choose to use third party content in the site (embedded or otherwise) and this may contain analytical tracking code. We may also use third party productivity tools e.g. Google Analytics, Google reCAPTCHA etc (which are subject to the Google Privacy Policy and Terms of Use). We may use other tools in our website to help us deliver the best experience to you and to help protect our site. Wherever possible, we don’t track or collect personal information from these tools. Any data we do collect is typically based around browser statistics, computer / device type, website pages visited & duration, internet connection speeds and loading times, IP address and server information etc. All data is treated confidentially and only used for website traffic analysis, improving e.g. speeds, load times, mobile compatibility and security, for example.

WHO WE SHARE YOUR DATA WITH

Except for any 3rd party apps that we use that may collect analytical data, we don’t intentionally share any of data with any third parties, unless you have asked us to: e.g. if you join our newsletter, make a purchase online or contact us – or where we are processing an order, a booking, payment or other transaction on your behalf. In such cases, we may ask for your information and any information you do share with us is treated confidentially and stored securely. All payments are conducted through trusted & secured payment gateways.

HOW LONG WE RETAIN DATA

We usually keep data long enough to process it and then discard it safely. Certain information may be retained indefinitely.

WHAT RIGHTS YOU HAVE OVER DATA

You can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

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Terms and conditions

General Website Terms & Conditions

1) By accessing this website, you agree that we, and those officially recognised as associated to or party to this website (hereinafter referred to collectively as “the publishers”) cannot be held responsible for any error, omission, fault or inaccuracy and shall not be liable for any loss or damage howsoever caused to any user / party.

2) All comments / contributions made by users to this website (either those with an account or not) in public areas (e.g. comments, testimonials, reviews etc) are the sole legal responsibility of the person posting them and may not reflect the opinion of the publishers or anyone else officially connected to this website.

3) The publishers reserve the right to amend, change, delete or modify as appropriate, any information or detail on one or all pages of this website (including, but not limited to, pricing, product description, quantity and availability, comments by users) without prior warning at any time.

4) All information, photo’s, illustrations, pictures, and all media, words, ideas, trademarks, designs and concepts contained within this website shall remain the property and copyright of the publishers and may not be copied, borrowed, hired, leant, linked to (via hyperlink), distributed, broadcast or used in any way, without express written permission. All Rights Reserved.

5) All trademarks, logos and materials belonging to any third party (whether expressly specified or not) displayed on this site, shall remain the property and copyright of the respective owning entity.

Disclaimer

Every effort has been made to offer the most current, correct and clearly expressed information possible within this site. Nonetheless, inadvertent errors can occur and applicable laws, rules and regulations may change.

The information provided on this Website is therefore intended for general guidance only and is not intended to serve as advice. No warranty is given in relation to the accuracy or reliability of any information. Users should not act or fail to act on the basis of information contained or not contained herein. Users of the information contained on this website must make their own assessment of the suitability and appropriateness of the information or products/services described for their particular use and conditions. Users are encouraged to contact our professional advisers for advice concerning specific matters before making any decision

To the maximum extent permitted by law:

• all warranties, representations and guarantees (whether express, implied or statutory) are excluded, including without limit, suitability, fitness for purpose, accuracy or completeness of this website or the content on, or accessed through, it; and
• In no event shall we or our suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on this Internet site, even if we or our authorized representative has been notified orally or in writing of the possibility of such damage.

If you need any assistance, or would like clarification on any of the above, please contact us